Bringoz Industry Weekly 12/8

otal retail returns are projected to reach $890 billion in 2024. Online consumer spending on Cyber Monday reached $13.3 billion. Parcel delivery speeds improved in November, a promising sign for the peak holiday shipping season. Read about these stories and more in our weekly industry news roundup.

Total returns are projected to reach $890 billion in 2024, according to a new report by the National Retail Federation and Happy Returns. Retailers estimate that 16.9% of their annual sales in 2024 will be returned. Sixty-seven percent of consumers say a negative return experience would discourage them from shopping with a retailer again. More than two-thirds of retailers surveyed say they are prioritizing upgrading their returns capabilities within the next six months. Read more.

Online consumer spending on Cyber Monday reached $13.3 billion, rising 7.3% from $12.4 billion last year, according to an Adobe Analytics report. From Nov. 1 to Dec. 2, online spending rose 9% from a year ago to $131.5 billion. Mobile shopping represented 57% of Cyber Monday’s online sales, or $7.6 billion in spending, which was a 13.3% year-over-year increase. Use of buy now, pay later reached an all-time high on Cyber Monday, representing $991.2 million in spending. Read more.

Parcel delivery speeds improved in November by 27% year over year, according to project44, a promising sign for shippers and carriers as the peak holiday shipping season kicks off.
November’s average delivery time, from order placement to arrival, was 3.7 days, compared to 4.1 days the year before. Better inventory planning and warehouse optimization has accelerated picking and packing speeds. Carriers’ transit times have improved thanks in part to more efficient routes. Read more.

The supply chain landscape is constantly evolving, shaped by advancements in technology, shifting shopping habits, and economic challenges. As 2025 approaches, businesses are looking for ways to future-proof their supply chain operations and remain competitive. Here are some trends that will affect the supply chain landscape in 2025. Read more.

As we look toward 2025, several trends are expected to redefine how retailers operate and how consumers shop. Retailers are finding innovative ways to adapt and thrive in this dynamic industry and meet the expectations of modern consumers. Here’s a look at the retail trends expected to impact 2025 and how businesses can adapt to stay ahead. Read more.

Parcel deliveries are increasing with the growth of eCommerce. Businesses are implementing new strategies to manage increasing parcel volume and expedite deliveries. Consolidating deliveries is an important strategy as it can help companies optimize routes more effectively and minimize the number of vehicles on the road. Here’s a deeper look at how parcel consolidation can improve last-mile delivery operations. Read more.