Bringoz Industry Weekly 3/30

usiness leaders are prioritizing supply chain resilience. GM is expanding its regional fulfillment model. FedEx is launching a consolidated returns service. Read about these stories and more in our weekly industry news roundup.

Business leaders are prioritizing supply chain resilience amid volatility and rising customer demands, according to a report from Cleo. Eighty-three percent of executives say supply chain resilience is as critical as cybersecurity, with many turning to technology to strengthen their operations. Ninety-three percent of executives use or plan to use automation within two years to increase efficiencies in areas such as supply chain operations and customer service. Read more.

GM is expanding its regional fulfillment model, which was originally developed to optimize EV inventory, to cover a larger area and inventory more vehicles. The program began in 2022 to keep inventory near the dealerships without taking up floor space. GM currently has six fulfillment centers in the U.S. These centers cover dealerships in 33 states, and GM has set a goal to expand that availability to all 48 contiguous states by opening new fulfillment centers. Read more.

FedEx is launching a consolidated returns service that shippers can begin using this summer. The service, FedEx Easy Returns, will allow consumers to return products box-free and label-free at 3,000 FedEx Office and Kohl’s locations across the U.S., using a QR code to complete the drop-off process. FedEx then consolidates the various returns and delivers them back to merchants in one shipment. Read more.

Businesses depend on timely deliveries to keep operations running smoothly, making last-mile efficiency critical. However, challenges such as high costs, route inefficiencies, and supply chain disruptions can create delivery delays, disrupt business operations, and impact customer satisfaction. Here’s a look at B2B last-mile delivery challenges and strategies companies can use to overcome them. Read more.

From digital sales growth to supply chain innovation, new trends are reshaping how B2B companies operate and engage with clients. As companies continue to embrace digital tools, data-driven strategies, and new approaches to customer engagement, the future of the B2B industry will be more agile, efficient, and customer-centric than ever before. Here’s a look at four trends that are shaping the B2B industry in 2025. Read more.

Reverse logistics is an integral component of the retail supply chain that is often overlooked. As eCommerce continues to grow, so does the rate of customer returns. As a result, managing reverse logistics efficiently has become a priority for retailers. Here’s a look at how retailers can improve their reverse logistics processes to streamline their operations and meet customer expectations. Read more.