Bringoz Industry Weekly 7/21

mazon had its biggest Prime Day ever. Online grocery sales surged in June. Returns technology providers Loop and ReBound are joining forces to simplify returns. Read about these stories and more in our weekly industry news roundup.

Prime Day 2024 was Amazon’s biggest ever both in terms of sales and items sold, the retailer said, as shoppers took advantage of deals to stock up on back-to-school products, electronics, and other necessities. Total eCommerce spending across the two-day event reached a record $14.2 billion, an 11% increase year over year, per Adobe Analytics. The sale drove “a record-breaking number of customers” to sign up for a Prime membership in the three weeks leading up to the event. Read more.

Grocery eCommerce sales came in at $7.7 billion in June, a gain of 8% compared with the same period in 2023 that was driven by a sharp increase in delivery orders, according to data released by Brick Meets Click and Mercatus. Delivery sales rose by nearly a fifth last month, to $2.9 billion. Mass retailers attracted a larger share of the grocery eCommerce sector than they did a year ago while traditional supermarkets continued to lose ground in the digital arena. Read more.

Returns technology providers Loop and ReBound are joining forces, letting retailers using the Loop platform access ReBound’s omnichannel returns management services. The integration allows Loop users to use ReBound’s global logistics offering, which includes return shipments, advanced local processing and consolidation. Both companies will be able to benefit from the other’s extensive partner network and work together to redefine the eCommerce returns journey. Read more.

With growing concerns about their environmental impact, freight companies are increasingly adopting sustainable practices and innovative technologies to reduce their carbon footprint and operate more responsibly. Here’s a look at some innovative ways the freight industry is embracing sustainability and setting new standards for eco-friendly operations. Read more.

Freight companies face numerous challenges, ranging from operational inefficiencies to supply chain disruptions. These hurdles can stymie growth and impact delivery service, making it essential for companies to devise robust strategies to overcome them. Here’s a look at some of the key challenges faced by freight companies and how to navigate them effectively. Read more.

Returns are an inevitable aspect of retail operations, and how companies handle them can significantly impact customer satisfaction, operational costs, and business success. As online shopping continues to be a dominant force in the retail industry, creating efficient returns processes is a critical component of customer service and brand loyalty. Here’s a look at some strategies for creating seamless and efficient returns processes. Read more.